[wffurr]

Actually I get interrupted by a tour or popup when using a "point solution" all the time.

[tomwheeler]

Right. It's self-indulgence by product managers and/or designers who think users are as interested in the software as they are.

Worse yet, sometimes these tours seem to be a band-aid for an unintuitive UX. If usability was the priority, I'd discover new features on my own.