[simonw]

> She also successfully applied for an outdoor seating permit through the Police e-service, which didn’t require BankID. Her first submission included a sketch she had generated herself, despite having never seen the street outside the café. Unsurprisingly, the Police sent it back for revision. [...]

> When she makes a mistake, she often sends multiple emails to suppliers with the subject “EMERGENCY” to cancel or change the order.

I really don't like these research projects which waste the time of real human beings who haven't opted into the experiment.

[shell0x]

Yeah screw these people wasting police time and suppliers time. The cops should just start fining them.

[dist-epoch]

This is a weird take. Suppliers were paid to supply stuff. You never contacted a supplier to change an order?

[vasco]

The commenter having done that with their judgement manually is different to a computer program spamming automatically.

[SOLAR_FIELDS]

Indeed, the fundamental equivalence mismatch is that in the first scenario a considerable time and effort investment on both sides was required to facilitate the interaction. In the latter, only one side is required to put forth the time and effort investment

[simonw]

You think it's OK to waste police time with slop diagrams?

As for suppliers: I don't think it's OK to waste their time with a no-human-in-the-loop AI order which the AI later tells them to "emergency" change or cancel.

[dist-epoch]

Small business owners do not have professionals dealing with bureaucracy. I'm pretty sure a lot of plans submitted to the police require a few turns because they didn't follow the submitting rules.

And most suppliers soon will have have no human in the loop either. Suppliers deal with unreasonable people all the time, I bet they don't even flinch when the see EMERGENCY in the subject.

This is the "Waymo ran over a cat" thing - humans do these things 100 times more.

[Aurornis]

> This is the "Waymo ran over a cat" thing - humans do these things 100 times more.

Humans do not do this 100 times more, or even at the same rate.

If you behave this sloppily in the real world you will find yourself getting billed heavily for change order requests, or being dismissed as a client, or having your applications dropped or back-burnered for wasting people's time.

[Aurornis]

What a weird take. The government permitting staff and police are not private industry suppliers who can drop bad clients or bill them for wasted time.

You can spam a private vendor all you want with EMERGENCY change orders, but expect your bill to grow for the privilege. I know some contractors who would love this client because EMERGENCY change orders are expensive under their rate schedule.