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by WarmWash 42 days ago
The Achilles heel of EV adoption, and why I think Tesla has had such a leg up, is that your classic dealership really doesn't like selling EVs.

The salesman aren't knowledgeable about them, they don't have ownership experience with them, and EV's generate dramatically fewer lifetime "service" visits and parts sales.

This was common with the f150 lightning, where salesman were pretty much "If you want it I can do the paper work, but let me show you the regular F150's we have here if you like to drive places without headaches."

1 comments

We don't have dealerships in the UK like the US has.
A true blessing. Ironically the US dealership scheme was hatched as a way to protect consumers...
How does the UK do car sales?
We have a lot of big dealer groups who are not tied to a specific manufacturer. Independent franchisees tied to a single manufacturer are uncommon I believe.

Even within each sub-brand of the group, they often work with different manufacturers.

Though Sytner (the biggest) tend to have single-manufacturer dealerships.

Probably a mix of both on both sides of the pond I imagine?

And there's less rigmarole during the process. Less aggressive sales tactics I believe

In the US the standard thing is to have a car lot that's just a single manufacturer. In a given town there will be a Ford dealer, a Chevy dealer, a Subaru dealer, a Kia dealer, etc.

Often there will be multiple dealers on adjoining lots, owned by the same conglomerate- but they'll maintain some illusion of independence.

I bought a Hyundai recently and the Hyundai dealer was right next to a Volvo dealer and a VW dealer. They're all part of "Sheppard Auto Group" and they share a parking lot, but the buildings are completely disconnected. However when it came time to actually sign the paperwork they led me from the Hyundai dealer to an office in the VW building, because that's where the sales manager who was working that day was. They also share a service department.

However, if I'd wanted to buy a VW though and I went in to the Hyundai building I suspect they would've made me walk over to the VW building and talk to those salespeople, and all my paperwork has the name of the Hyundai dealer on it. The point is you'd never go to "Sam's Car Dealership" and find a Ford parked next to a Honda parked next to a Chevrolet.

Independent used car lots are a free-for-all though.