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by jpadvo
4966 days ago
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I came here ready to seriously hate on you, but now I love what you are doing. :) Sometimes customers see their credit card bill, decide they don't want the service anymore, and instead of calling our number (printed on the credit card statement) or logging into their account to unsubscribe, they just call the credit card company and ask them to stop payment. It's really frustrating, because we gladly refund money if people aren't happy with our product. Anyway, the issue is that sometimes the simplest thing for a user to do is call the number on their bill and ask for that charge to go away. If you could partner with the credit card companies, and get your contact information or url listed on bills, that would be a HUGE win for you, and for startups like us. And if you could somehow save the credit card companies money, or even make them money, it could be a win for them to. Whatever you decide to do, good luck. And post back again if there's anything startups can do to help you. :) |
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Need to fix up our copy though to make it more obvious what we're trying to do.
As for helping - if you register your startup at https://www.chargeback.cc/business it'll ensure that we can reach you if we receive a chargeback for your business.