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by disillusioned 54 days ago
Any time I've loaded something into the trunk of a Waymo, it pre-emptively pops the trunk when I'm getting out _for_ me and reminds me to get my things from the trunk, so this is... surprising as a failure mode. Wondering if there was some issue with the latch/opening system, because it's definitely programmed to work the right way. (Or he tossed his stuff into the trunk from the main cabin, but... it's a pretty low hatch ceiling there.)
4 comments

None of that is the problem, shit happen, the problem is them asking them to come get their stuff instead of apologizing and sending the luggage at their own expense with a free ride at a future time.
sending the luggage at their own expense

Are they willing to take the risk of it getting lost or damaged?

What do you think USPS and other shipping carriers do?
Over hundreds rides I've found it's extremely flakey on if the trunk will open again at dropoff after opening it earlier.

My guess would be the Jaguar's CAN bus being the weak link

> My guess would be the Jaguar's CAN bus being the weak link

Puzzling because trunk open sensor is already a thing and making sure it’s triggered after a ‘open trunk’ command is issued is not exactly rocket science:)

Besides the CAN bus there's also a lot of other steps along the chain, their in-vehicle comms network, the uplink they're working with

Waymo's own systems are sending the current volume and HVAC settings to the OEM CAN bus every tick (presumably because the HMI's traffic is very low priority and may not be delivered on their network), maybe the trunk release doesn't tolerate repeat activations because of some quirk?

At that point obviously I'm guessing a bit, but the fact this issue has been prominent for so long makes me think there's some platform-specific quirk that's making it more complicated than it looks from the outside

They seem to have changed this recently, possibly due to theft or items falling from the trunk.

My last two trunk-use rides have had closed trunks on arrival.

Not that surprising if the thing that failed was the thing that notices whether or not you put something in the trunk in the first place. Unless it does that routine at the end of every ride, regardless of whether it thinks something is in the trunk or not, then it's not a fail safe system and occasional mishaps like this should be expected at scale.