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by DrNefario
51 days ago
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Anecdotally, when my Xtrfy MZ1 mouse cable started shorting 5V to ground, they required a similar process (cutting the cable) before sending a replacement. This was their response when I asked why:
> Yes this policy was put in place because there was multiple instances of people reselling their faulty products after receiving a replacement. > The secondhand buyers then reached out to us, let down to have received a broken product. I'd imagine it's a similar reason for Noctua. |
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