[nirava]

If the return policy explicitly allows "change of mind", I'd say it's in the gray area. Though ofc it isn't sustainable if everyone starts doing this. I assume there's a ((returns:buys)/payment identity) metric to ban the largest offenders.

Also, there should be some universally accepted way to have access to your data and a secure personal computer in the duration your device is getting repaired.

[chongli]

Also, there should be some universally accepted way to have access to your data and a secure personal computer in the duration your device is getting repaired.

Yes, exactly. When getting your car repaired there’s loaners or rentals to allow you to keep driving. Why isn’t a loaner computer a standard thing?

[Marsymars]

My local library will loan you a Chromebook for up to three weeks (three weeks reserved, can extend if there's availability) at no charge.

[chongli]

That’s fantastic for people in the Chromebook ecosystem. They can log in and away they go! Not so great for us in the Apple ecosystem though.