[_aavaa_]

> I confirm that this is a customized product and that the statutory right of withdrawal under Section 312g(2)(1) of the German Civil Code (BGB) does not apply.

Interesting checkbox on the purchase page. I wonder what the implications are.

[bravura]

When you buy something in Germany and the EU, you typically can return it.

That does not apply to custom buildouts, like this camear.

[_aavaa_]

Is it that it’s a custom item, or is it because of the mandatory engraving of initials you have to do?

[athrow]

Scummy approach, we have buyer protections for a reason.

[agos]

5200 € of camera and you don’t even get a guarantee? That’s bold

[ygra]

This concerns Widerrufsrecht, i.e. the right to cancel an order or contract shortly after signing it. For certain services you also waive this when you get to use it immediately (cellphone service, for example), and for custom-made items it also does not apply, as in this case.

This is independent of warranty (which is something the manufacturer may or may not offer), or Gewährleistung (which concerns the vendor and is typically the easiest way of dealing with damaged or defective goods).