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by seviu
48 days ago
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I used to have the 20$ plan, upgraded to max, they were going to charge me 86$ for max minus pro plan. Credit card didn’t get through, pro plan got insta cancelled, had to pay for full max plan. Clearly a billing bug on their side. If the credit card when upgrading a plan doesn’t come through, don’t destroy the existing plan. I talked to the chat bot; i got a ticket number, a human will come back to me. That was three months ago. Never got refunded. Nobody emailed me. I ended cancelling the max plan, it expired yesterday. This plus the constant degradation of the service despite having 30B revenue first quarter this year. A company that has so much money, and cannot care less about their users… They will have to do much better if they want to get me back. |
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