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by bashtoni 46 days ago
You also seem to have a bug where people get randomly invoiced: https://news.ycombinator.com/item?id=47693679

I got a random invoice for $45.08 back in March, despite not having auto top up enabled. Trying to reach support met with a brick wall. Based on the post I linked to, I'm not the only one facing this problem.
3 comments
mdavidn 46 days ago
They also have a bug where people get randomly suspended: https://www.reddit.com/r/ClaudeAI/comments/1b82cpu/where_you...

It happened this year to my one and only personal account. The account was one week old. Unique e-mail address. $5 balance for API credits. No usage yet. Suspended and refunded. Appeal denied without explanation.

I did create the account on a VPN because I was using public WiFi at a tech conference. That's probably what tripped their automation.

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iammrpayments 46 days ago
Using certain types of cards will get you automatically banned, I’ve found that out after getting 3 accounts suspended. I made them all using same VPN and email domain. I’ve been using the 4th account with no issues with a reputable bank debit card.
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ethin 46 days ago
I also got randomly invoiced $5.00 for absolutely no reason on the 28th. I don't have auto-reload enabled, nor did I explicitly buy extra usage.
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dvcrn 46 days ago
Happened to me too but my card didn’t actually get charged, maybe check yours. Also the card in the invoice wasn’t even the card I’m using with Anthropic
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bashtoni 46 days ago
My card did get charged.
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KeplerBoy 46 days ago
lol, are they doing stochastic invoicing?
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