After going public and getting publicity. You shouldn't have to do that just to get a company to fix their own mistake. They stole $200, where do they get off saying they won't give it back?
I know HN has a lot of devs, but I'm pretty sure none of us are going straight to Github to file for a refund from a bug. I'm assuming they notified customer service first and were rebuffed, then filed the bug.
We desperately need some sort of anti-retaliation provision added to chargebacks and CFPB complaints. They get off saying they won't give it back because how willing are you to get banned from Anthropic? You're like 3 legitimate chargebacks with vibe-coded companies to be banned from all the frontier models.
Yeah the initial response is stupid but this is getting resolved, not sure where the initial response OP gives in his git issue came from tbh. I only skimmed the git issue, perhaps they clarified.