[plumbees]

The friction in everyday interactions feels higher than it used to be. I'm noticing a common thread: a lack of emphasis on training. I see the gap shows up everywhere. The result is increased friction for everything in life and it's happening regardless of the industry.

I've seen baggers in grocery stores, place cans and bottles of water on top of bread. When I visit the doctor I have to constantly advocate that I want to see the document they are making me sign in writing as they typically won't share the document with me at all unless I sign. And just over all lack of empathy and understanding of what services are being provided, all due to the lack of training.

This forces everyday interactions to have an additional layer of distrust and having to pay attention to things that would have normally been taken care of in the past.