[robertkarl]

PocketOS's website says "Service Disruption: We're currently experiencing a major outage caused by an infrastructure incident at one of our service providers. We are actively working with their team on recovery. Next update by 10:00a pst."

This is wrong. It was not an infra incident at their service provider.

As Jer says in the article, their own tooling initiated the outage. And now they're threatening to sue? "We've contacted legal counsel. We are documenting everything."

It is absolutely incredible that Jer had this outage due to bad AI infra, wrote the writeup with AI, and posted on Twitter and here on his own account.

As somebody at PocketOS instructed their AI in the article: "NEVER **ing GUESS!" with regards to access keys that can touch your production services. And use 3-2-1 backups.

Good luck to the rental car agencies as they are scrambling to resume operations.

[8note]

itll be entertaining if someone points at this thread as "the operator has no idea what they are doing and followed 0 best practices for software engineering, and anti-patterns for agentic ai"