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by swores 59 days ago
Despite the official bug bounty page for OpenAI having "accounts and billing" as a valid category, when I reported a bug that lets anyone subscribing to ChatGPT a) choose any country, that doesn't have to match billing address, to pay a lower price (since some countries they charge considerably less than the equivalent US price), and b) set the sales tax to 0%, even if both the country selected for price AND the country of the billing address both have legally mandated sales tax / VAT - and their response was that it was considered out of scope and not valid for any bounty.
2 comments

There's no point in trusting any company's bug bounty programs any more. They all weasel out of paying. Do what you will with the knowledge you find, just know that you will never be dealt with fairly by the companies.
1-hope folks don’t resort to that

2-@C-suite, look what y’all wrought saving a penny, pls fix

(btw #1 is my polite way of saying “don’t do it!” - plea as I might, if the thinking gains traction people will sell more 0days anyway, so might as well fix bounty programs now before it’s in the news)

I'm not advocating for any behavior in particular. It could be anything from telling the company, to saying nothing, to doing something evil with it. It's each individual's choice. I just wanted to reiterate it so the folks in the back of the room hear that it is a matter of routine for companies to deny paying out legitimate bug bounties at this point and that should be known to the bug finders when deciding what to do. Whether or not or how it affects or influences their decision is up to them.
Let’s hope the good guys stay the good guys by paying ethical hackers what they’re worth!
Probably because the goal is to have more users, not necessarily profit per user. Netflix once had that "problem" and every lockdown increased the stock price.