[craftkiller]

I've had the framework 13 since batch 5 of their original first model and that has never happened to me once. Are you sure you're pushing the expansion cards _all the way_ in? They should click and the little button between the cards should pop up slightly more when the cards are fully inserted. It is certainly possible to have the cards visually look inserted and work normally but haven't actually been pushed in far enough to click/lock into place.

FWIW I've also replaced my chassis once, and never had this issue with either chassis.

[pyreko]

Yeah if anything I've always had the opposite problem with my FW13 (12th gen Intel era) - removing the expansion cards is a pain in the ass with how tight it is. Curious if it got looser over time.

Regardless, glad to see they're just outright redesigned the expansion card mechanism, hopefully this stops issues on both ends of the spectrum.

[craftkiller]

Indeed, me too! I try to show my coworkers the cool expansion card system and end up embarrassing myself, struggling to remove the card for like 10 seconds.

[wiether]

> removing the expansion cards is a pain in the ass with how tight it is

Same experience here.

I've already ripped my thumb while trying to remove a card.

Now I use the back of iFixit's Jimmy to push them out.

[helterskelter]

Yeah they are, but I've got some admittedly snug USB cables on my charger, other cables don't do it. I've looked at the latch mechanism and it seems sharp and not worn down, and it clicks when I put it in. I suspect the button on the bottom gets pressed accidentally and unseats the latch.

[craftkiller]

Ah that could be it. My laptop mostly sits on my desk at home so there's not much opportunity for the button to get hit accidentally.