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by QuantumGood
48 days ago
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Prioritize outcomes for users using your product. That should lead to improving the viral/visibility aspect of documentation notification, as well as other aspects of documentation. Make this a differentiator of your product. Widespread misperceptions hurt outcomes. Could you create one location educating advanced users, and: • Promote, Organize and Maintain it • Develop a group of users that have early access to "upcoming notifications we're working on" • Perhaps give a third party specializing in making information visible responsibility for it • Read comments by users in various places to determine what should be communicated. Just under this comment @dbeardsl begins "I appreciate the reply, but I was never under the impression that ...". The speed that key users are informed of issues is critical. This is just off the top of my head, a much better plan I'm sure could be created. |
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