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by fao_ 51 days ago
My partner in the USA texted a state-wide hotline for mental health. What she got was a simple not-even-chatGPT chatbot that ignored everything she said and, quite frankly, made it worse. It makes me absolutely furious.

I think that the people inside the US healthcare system mean well, but unfortunately the system itself is setup purely to generate exponential profits off illness. I think that the range of therapy, and sometimes medication that we have available to us is a fucking godsend and I'm glad that it's improving, but the number of gates in front of getting any of it are often completely impossible for someone who is in physical or mental peril.

Both me and my wife have been homeless, and there is -no support- for this. There's "support" on paper, but the reality of it is that most shelters have turn you away because they're underfunded and overfilled. Receiving support is a difficult thing to navigate when you're doing well, which makes a lot of the hurdles impossible to navigate when you're not doing well.

It would be cheaper and vastly more effective to simply give people UBI, a place to stay (there are hundreds of thousands of places with no homeowner and actively rotting in the UK, because they've been bought up by a conglomerate and neglected), and addiction support/mental health support. The research even supports the efficacy of doing this, and various pilot programs show that it's vastly more effective and cheaper. But hah! It doesn't seem like it should work because of the lies that have been told about the homeless, and it's not convenient to the narrative of "you just gotta work harder. I guess it's your fault you're poor" so I guess we're not getting it anytime soon.