[trotsky]

We are offering refunds for all purchases made since November 1st, 2011 (a little over a year ago) and will immediately begin refunding all payments which can be refunded automatically through our payments processors (which will be nearly all of those made in the last 50 or so days). We will then move on to manual refunds for older payments. This will take some time to wrap up since there is not always a simple way to process the payments — credit cards expire or are cancelled, PayPal accounts are closed, etc. — and we may need to collect additional information from you in order to process your refund.

such an unusual and oddly endearing gesture. i am sure there is some kind of story behind it, but it's kind of beautiful in this industry full of people who first decide they want to make money and then decide what to build.

[benatkin]

I wish they had people opt-in to refunds. It seems that they received a lot of VC funding so they can handle it, but it sets a precedent that an ailing bootstrapped game company, or one that blew through all their funding, would have a hard time following. I think automated refunds for the last 90 days, and giving refunds to the people who asked before that, would be a nice sustainable way to handle it.

[tommypjr]

refunds to the 10 paying users shouldn't break the bank.

kidding. they are right around the alley from us and i liked the game art. i wish they'd had had better success...

[rscale]

That gave me such huge respect for the team.

I've seen so many startups that took customer money even when they knew they probably wouldn't deliver the anticipated value. It's wonderful to see somebody who winds down a business with such concern for every stakeholder.

Good fortunes to the Tiny Speck team. I hope our paths cross someday.