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by 999900000999
53 days ago
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I was just at an event. The vibe I got was the quality is really bad, BUT the people who like Framework and believe in it gladly just buy another one. Not for me though. Within 6 months we’ll see similar specs from other oems at 50 to 70% of the price |
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I'm not going to weigh in on quality issues (I have had a 16 for a little over a year and it's been great, but it probably gets far less abuse the way I use it than average), but I'm surprised to hear this because the whole point of Framework is that when something breaks you don't need to "buy another one". You just buy the specific part that broke. Chassis warped? Buy the top/bottom/whatever part of it is warped. Hinges worn out? Replace just those, etc.
The kind of person who is happy to just buy a new one when a particular component breaks seems like the kind of person who would probably prefer to buy something else, or so I would have supposed.
I very much like the modularity, upgradability, and repairability, but those things come with tradeoffs, and if one isn't the kind of person who is interested in repairing a computer piecemeal, I'm not sure I understand why one would accept the tradeoffs.
I like Framework, I like their mission, and I intend to continue to support them as a customer (I'll likely buy the new wireless keyboard as soon as it's in stock), but my intention is to never buy another complete laptop from them again, unless I for some reason decide I need to have 2 laptops. It may be that in a decade or two, I have Ship-of-Theseused my 16 into an entirely new laptop, but I can't imagine the scenario where I replace the entire thing in one go.