[mmcconnell1618]

Anthropic clearly doesn't understand that customers see their brand as "Claude", Google's brand as "Gemini" and OpenAI's brand as "ChatGPT." They have so many plans and exclusions that they risk customer confusion. I was surprised when I was pay $200/month for Claude Code, finding it super helpful, and then I had to pay separately to get API access for an experiment. Why are so many parts of "Claude" separate from each other, especially on a $200/month subscription.

Anthropic better get this sorted out with a proper product manager and marketing or they risk customers jumping to easier to understand platforms that are good enough.

[abeindoria]

>or they risk customers jumping to easier to understand platforms that are good enough.

https://www.anthropic.com/news/anthropic-raises-30-billion-s...

I reckon they'll be fine. Not agreeing or disagreeing with you, but they have enough customers who won't leave.

[robertkarl]

That also was really opaque to me RE: API access. I initially thought at $200/month I could get whatever I needed. I eventually set up a OpenAI API with a few bucks to try what I wanted to.