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by ppetty
53 days ago
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Wonder where this leaves folks who paid the annual rate? Here’s what Claude said: https://claude.ai/share/1a4293bd-b2d4-41b7-a887-eb42b3ae8b6e “ The standard answer here is no — Anthropic does not typically refund the unused portion of annual plans , and annual subscribers won’t see prorated refunds, retaining access for the full remaining period instead.
That said, your situation is a bit different — you’re not just canceling, you’re canceling because a feature you paid for was removed. That’s worth contacting Anthropic support directly about. Their support team can check your refund eligibility , and this kind of material change to the plan is exactly the case where a support escalation could go differently than a standard cancellation.
You can reach them through the in-app support messenger at support.claude.com or via the thumbs-down feedback button. I’d recommend explaining specifically that Claude Code was a factor in your annual plan purchase. ” |
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