[rustystump]

To prove the above person’s point, sap and salesforce have some of the most notoriously bad ux in the market and yes they make bank.

Design is much harder for power user tools compared to consumer. There is far more complexity and the expectation often is users must be trained to even use the tool.

Design only goes so far.

[whatever1616]

> sap and salesforce have some of the most notoriously bad ux in the market and yes they make bank.

Why ? Since its so notoriously bad why have there been no attempts to improve it ?

[dragonwriter]

Because the people making purchasing decisions for SAP and Salesforce are not people who spend any substantial share of their time using it directly or care about the UX.

[rustystump]

There have been but the strength isnt in the ux. Both are effectively enterprise ruby on rails where you can customize and integrate with anything. That is also why they are sticky. They become part of core business pipelines. It is hilarious because the performance is terrible too.

[jimbokun]

Those are the kind of domains where LLMs as an interface should kick ass.

Describe the idea of what you want to do, not the inscrutable steps the application requires to get there.