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by binarysolo
56 days ago
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I mean, 1-2 day shipping is a huge part of their consumer-first policy, which is why every seller has got to do FBA -- for the longest time until COVID, the algorithm heavily penalized FBM fulfilled by merchant from ranking in the search results. Once FBA started failing during COVID due to warehouse restrictions + sellers and 3PL third party logistics centers really stepped up did FBM even become a thing (and Amazon smartly gave access to Prime badges for FBM sellers who could deal with stringent shipping times). IMHO the other big superpower Amazon has is to force sellers to eat returns and provide retroactive refunds when a product gets recalled. |
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I took a trip to Tampa not so long ago for a few days to hang out with an old friend who I don't see very often, and also to help him with a long list of technical stuff around his house. I flew down in cattle class with no luggage, which meant that I didn't get to bring anything in terms of tools or materials. That left me a bit out-of-sorts -- I'm used to having a work truck with me that is full of the tools and stuff that I find useful.
And we got into all kinds of projects. We got a lot actually-finished, and we had a great time doing that stuff together.
But there was a recurring theme: We'd need to buy some widget or other to move forward. So I'd fire up my pocket supercomputer and start looking to see if Home Depot or Best Buy or Wal-Mart or whoever had it locally, and then start to figure out some ideal factor of best price and travel time.
Because that's just what I know how to do. In my life, when I want to get things done today and doing that requires more widgets, then I have to get in the car and drive to the store to get them -- ideally, with a good plan in place first.
And he wasn't having any of that. Over and over again, he'd shut me down and say "No, look. Just order it on Amazon. They'll probably bring it over today."
And over and over again, I'd look on Amazon and: Sure enough. They brought it over today. Sometimes, with 3 different deliveries in a single day as projects progressed and our need for widgets changed shape. Sometimes, late at night.
I don't think we drove anywhere at all while I was down there except to tool around the neighborhood to find some yard sales one morning, and another trip to pick up more liquor and some Chilean sea bass from Costco.