Hacker News new | ask | show | jobs
by bchen 4962 days ago
I don’t have experience with Rackspace, but, like the other commenter acangiano said, I only have good things to say about SoftLayer’s support for the past 4 years. Their customer service reps are quite responsive and can be reached either using tickets or phone. My issues were mostly addressed within an hour or two, even when it’s not during the normal office hours.