[julianozen]

If I can make a product suggestion, Backboard has a part of the interface that shows excluded folders. This should explicitly call out the Dropbox folder as being excluded. The software update that removed support for this should’ve included a pop-up that said “Dropbox is no longer being backed up” (though candidly if this pop-up existed on my dad’s machine and he didn’t see it, my mistake).

My frustration stems from paying hundreds of dollars over several years to pay for backup and then silently learning Dropbox was no longer supported when we went to look for it in our backup. We could’ve made other choices about how to store/bavkup our own files with better communication.