[charlieboardman]

Receive email, render page with the email and a reply section and a unique ID, print it out physically

Human picks up all the sheets out of the printer, writes out replies with pen

Human puts the stack of answered email sheets in a multi-page scanner

Scanner physically scans them, agent transcribes them and matches them back to the incoming emails via the unique ID on each sheet, sends replies

You could adjust this flow for anything where human input is just one part of a larger sequence: just add print -> write -> scan into your flow where you'd normally have a human type. It's kind of a rebirth of faxing

[grvbck]

On one of my first qualified jobs, my manager (a lovely older lady) did exactly this. All incoming emails were printed and put into a binder. Then she would go home, write an answer with a pen on the back side of every single one, and on the next day write a new email to the recipient. 10-15 % of all emails she sent this way would bounce because she had written the address incorrectly.

When I showed her the reply button in Eudora (this was in 2001), she was so happy that she bought me a cake.

She struggled with IT but was tack sharp otherwise. So far she's the only boss I've ever really liked.

[charlieboardman]

Eudora! My mom used Eudora when I was a kid

[smj-edison]

I will say scanners are somewhat unergonomic, but if you had a high enough definition camera, you could photograph the document in its "natural environment". Granted, it's harder to get an evenly lit picture that way, but I think it's a nicer interface.

[layer8]

Scanners with automatic feeders are ergonomic when you have to scan more than a page or two. Just place your stack of paper in the feeder and press start. I had a job where I used to do that routinely, and no way a camera would have been more convenient.

[lamasery]

All of my document "scanning" for the last—god, maybe 15 years?—has been with a phone camera.

Before everyone just started using Docusign anyway, I'd bought houses with a phone "scanner". LOL.

I don't think I started with it, but for a very long time I've had an app called TinyScanner that's good-enough at edge detection, can de-noise or make a document entirely black & white, and can glue multiple pages together into a PDF. The results look better than plenty of flatbed scanner results I've seen, if not as good as the best of those.

[The-Bus]

I've been using Genius Scan for ~15 years and it also lets you send faxes (via credits you buy). My phone works for 99% of my use cases.

[charlieboardman]

Fair enough, I actually have been thinking about this topic lately since I have to generate and print and fill out and sign a lot of paper vouchers in my job. I would prefer having a dedicated scanner to just throw them into in a stack with a server/cron job/bash script always watching for new incoming documents rather than a more complex camera setup but yeah something like a camera over your shoulder on your desk could pick up documents too

[metaketa]

This is fixed by using anoto paper and a supporting pen!

[EvanAnderson]

I always wished I could throw my Pocketmod[0] in the scanner at the end of the day and have a nice new one with any notes I wanted to carry over to the next day freshly printed and waiting in the morning.

[0] https://pocketmod.com/