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by ksaxena
63 days ago
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This bothers me. ALL enterprise SaaS prohibits reverse-engineering in its TOS and CSA and most prohibit bots and automation. So, the buyer will need the vendor's explicit permission to use something like 100x; and when the vendor has something on the roadmap, even if it's delayed, there's little chance that the vendor will give this permission. Anybody else bothered by this? Anybody who has a successful workaround? |
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A TOS/CSA should in no way ever attempt to prohibit automation, and if it does, it (generally) deserves to be disrespected.
There is a legitimate concern however about customer resource use escalating beyond what was expected when the price was set. Luckily this can be written as a simple black and white determination without any complicated gray areas, and is therefore easily enforced both in the code and in the contract.