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by rcoveson 66 days ago
I'm happy to say that I would be fired if I did this, thought this, or wrote this comment.

EDIT: Parent used to say "it's common for salespeople to log in to customer environments to show potential customers what the product looks like with actual data in it."

2 comments

I removed the part where I said 'it's typical for sales people to access customer environments', because I don't know how accurate that is, but probably happens more than anyone knows. Obviously it shouldn't happen without customers consent.

Also, reviewing the article again, the access patterns don't seem to match with this behavior, so there seems to be something else going on.

I've worked in enterprise IT departments for nearly 20 years and not once during a demo for any product has a sales engineer logged into a live customer or showed actual customer data
in the 100s of demos i have sat through, over a few decades, not a single one used live customer data.
You would be fired if you had a thought?
If I had the thought, in general, that this was a fine thing to do, then yes. Presumably I would do it or permit somebody else to do it and be fired.
Root-level comment has been edited as noted by respondant lynndotpy <https://news.ycombinator.com/item?id=47785027> and original author Geee <https://news.ycombinator.com/item?id=47785316>.