I think they’re saying that Dropbox didn’t have the original (old) copy of the file retained, even though the change was just 2 days ago, because the old version was ‘more than 30 days ago’. Which is bonkers.
I don't think that's how the 30 day timer works. Once a file is replaced by a new one, the old copy should persist for 30 days. So if it was overwrote 2 days ago, should have 28 days to recover it. But don't know about this situation