[_z369]

It's not trespassing, this individual would have had to show an ID and be on an access list to get in to my community. He either was Jason Bourne or an actual Mediacom rep. He knew my address specifically was using a ton of bandwidth and he was confirmed in my neighbors home earlier.

I'm still trying to get to the bottom of why a rep would come to my house and disconnected my internet after talking to a 15 year old that was home alone. I called Mediacom and they said speaking to minors is against their policy and doing any sort of maintenance without the account holder present is against their policy.

[pnw_throwaway]

Isn’t the answer fairly simple?

They were going to disconnect it either way, and the 15-year-old was the one that answered the door.

[_z369]

So why is my account still active? Why not permanently suspend my account or throttle me instead of coming to my house and disconnecting the internet and then when I call Mediacom they say my account is in good standing and tell me to reconnect it? None of this is strange to you?

Why would he ask a 15 year old what their parent does for a living or what he uses the internet for when policy says not to interact with minors?

[pnw_throwaway]

Sure it’s strange, which is exactly why so many folks* recommended calling the police.

I’m really unsure what you want this community to answer beyond that. There’s nothing we can investigate for you.

*Context: https://www.reddit.com/r/DataHoarder/comments/1sljeh6/my_isp...

[_z369]

I was more intrigued by the discrepancy of my account being in good standing and a random tech rep deciding to physically disconnect the line to my house. I do have two 1Gbps seedboxes through OneProvider and those are saturated 24/7. They transfer about 300TB a month each. Having the long-term storage for preservation at home was just a bonus.

[rolph]

it looks a lot like what you would do to foist a compromised router on someone. if push comes to shove, factory reset the router x2 or 3, before you hand it off to anyone claiming to be mediacom.

having a badge ID is no surety. a badge can be manufactured, using a legitimate employees identity as an alias.

camera your place up, old school con men hate that, they like it when people id each other with general attributes instead of specifics.

if you are heavy torrenting, you could be compromised and serving an open relay w/o knowing, and ANYTHING could be moving through it.

if your doing anything criminal STOP ! i wouldnt be surprised if the logs on your router are what they really want, regardless of who they are. cops or crooks.