[quacked]

It's a service problem. Every new service is a colossal headache to set up payment, remember to cancel payment if you only wanted to see the single event and have no need for the service the rest of the year, find what's playing on what when, deal with their bullshit when they add ads onto an ad-free plan that you bought only because it was ad-free, yadda yadda yadda. The suits could have had 10x as much money out of me if I could just pay one-time prices. "Sure, fork over $10 and you can have a temporary account to watch the US Open this year." I will do that. In a single month I'll pay twice the cost of a monthly NYT subscription to read online articles, maybe $0.50/pop.

But they don't offer that, they offer difficult-to-cancel ad-laden plans that don't even get you access to the content you want to see reliably (edit: and as another commenters, signs you up to in some cases multiple mailing lists--thanks, The Athletic, for having a separate mailing list for every one of your terrible sub-orgs, I deeply regret paying you a dime). I'll be sailing the seven seas as long as it's viable.

[Aurornis]

> Every new service is a colossal headache to set up payment, remember to cancel payment if you only wanted to see the single event and have no need for the service the rest of the year, find what's playing on what when

I just don't find these arguments convincing after watching my friend spend cumulative hours upon hours jumping between pirate streaming services trying to find a stable feed for every game.

This feels too much like a post-hoc rationalization. I know I'll never win this argument on Hacker News because every piracy conversation turns into an infinite game of moving goalposts, where there's always a new rationalization at every turn.

I don't think it's worth discussing until we can be honest and admit that a lot of people pirate because they want free stuff. Every HN piracy conversation has a lot of words written to try to avoid admitting that "free stuff" is a big motivator for a lot of people

[Aerolfos]

> I don't think it's worth discussing until we can be honest and admit that a lot of people pirate because they want free stuff. Every HN piracy conversation has a lot of words written to try to avoid admitting that "free stuff" is a big motivator for a lot of people

Well, see, the thing is you're right, but the "service problem" quote actually addressed that. There's a percentage of people who will never pay, it's true - and by never pay, it means never pay. You can't get them to pay by blocking or adding DRM or whatever.

But of the actually relevant group, people who are willing to pay for stuff, then some percentage of them will stop paying if it isn't convenient enough. Now it's a service problem. The trick is getting the full market potential and preventing them from jumping ship. But the service bit only ever applied to potential customers - the other group don't enter the discussion in the first place because they're hopeless.

But yeah usually this argument is at least in part misrepresented.

However however, no amount of blocking will stop that free stuff group, no amount of hoops will be too much, there is simply no way to extract blood from a stone the way that some media companies keep telling themselves is possible. So all the original blocking and shutting down of half the internet is completely counterproductive regardless.

[Manuel_D]

To the contrary, there is evidence that DRM increased sales. Researchers analyzed data on sales before and after cracks for video games shows up to 20% lost sales of a game is cracked quickly: https://arstechnica.com/gaming/2024/10/the-true-cost-of-game...

[necovek]

It seems hard to take that interpretation at face value (20% seems to be an effect of a week 1 crack post-release with total revenue lost estimated at 25%; week 3 crack has estimated total losses at ~12%, and week 7 crack at less than 5% of total revenue loss..., ~0% for week 12+ cracks).

This is also based on extrapolation on top of extrapolation covering only 86 games with "majority" surviving without cracks into week 12 — how significant is the effect if there are only a few games with cracks in early weeks (if it's 43 games across the first 12 weeks, it's less than 4 games per week on average)? How big are their revenues and copies sold in absolute numbers? (I do not have access to the full paper, perhaps it's answered there)

But to be precise, even if all of the above is covered, this is not proof that DRM increases sales, but that crack availability for Denuvo-protected games decreases sales depending on the timing — it is a subtle distinction, but perhaps publicity of a crack availability motivates more people to take that route?

Finally, let's not forget that game companies care about the profit (and revenue is only a proxy): looking at lost sales does not show how much a studio can save by not investing in DRM protection and thus having a higher gross margin or cheaper price to entice more customers.

[Manuel_D]

Most games are cracked within days. The number that survive for over a month without a crack is small, largely limited to Denuvo protected games.

> But to be precise, even if all of the above is covered, this is not proof that DRM increases sales, but that crack availability for Denuvo-protected games decreases sales depending on the timing — it is a subtle distinction, but perhaps publicity of a crack availability motivates more people to take that route?

The fact that crack availability leads people to pirate instead of buy is exactly the point. I guess it's more correct to say that DRM prevents lost sales rather than increasing sales, but that's effectively the same thing.

[necovek]

It is not the same until you test the effect of illegal copies of games not having any DRM protection at all (easy to copy/use illegally) on sales.

Specifically, the conditions this was tested under were always-DRM, always-Denuvo, crack-becomes-available, and conclusions cannot easily be extrapolated to other scenarios if we are trying to be really scientific.

If most games are cracked within days, that sounds like a much better sample set to draw conclusions from?

[jimbokun]

Those goalposts way over there are looking very tiny.

[fluoridation]

What "to the contrary"? The statements "some people will not pay no matter what" and "DRM increases sales" are mutually compatible.

[Manuel_D]

> There's a percentage of people who will never pay, it's true - and by never pay, it means never pay. You can't get them to pay by blocking or adding DRM or whatever.

The point is DRM can get people to pay who would have otherwise not paid.

[fluoridation]

Yes, and those people are not part of the group who will not pay no matter what.

[Aerolfos]

How is that to the contrary at all? 20% and not 100% with a ton of people just not playing the game at all, presumably

For counter-evidence, GOG exists after all, the platform would not be viable if everyone just wanted free stuff.

The real question is whether GOG would sell more if they one day flipped on the DRM switch. I think that's too complicated a question to predict though - GOG has a lot of smaller games, while Denuvos data is skewed by the high-profile releases that had a ton of attention before release (and thus people wanting to pirate them)

[za_creature]

Just to put some context into what _never_ means here:

If a website offers me the choice between "accept cookies" and "more options", I'll manually edit the DOM to remove the popup from the offending website. Some sites disable scrolling while such a "We value your privacy" popup is shown, so I wrote a js bookmarklet to work around most common means of scroll hijacking.

Google is currently waging a war against adblockers, especially on youtube. I currently have a way around that too but should they start baking ads in the video bytes, I'll stop using youtube altogether (though I am willing to look the other way for content creators shouting out their curated sponsors).

There is simply no universe in which I pay for certain types of digital content, and while I can't stop the data collection that ultimately pays for it, I can at least make damn sure that it's unlawful.

With respect to Spain and sports, stadiums are littered with ads, players wear ads, the commentator stream itself has ads baked in and people buy tickets and tapas to watch the game live. If that's not enough, go fuck yourselves!

[xenocratus]

> I just don't find these arguments convincing after watching my friend spend cumulative hours upon hours jumping between pirate streaming services trying to find a stable feed for every game.

Then you haven't been through enough cycles of subscribing to a service, using it for a while, then wanting to cancel and realising that the only way to do so is through some baroque direct interaction with someone whose job it is to stop you from doing so, instead of it just being a single "cancel" button. I still pay for things, but I 100% understand why some are unwilling to have to both pay, and then put in the same amount of effort they'd put otherwise, just to stop paying.

Not to mention the bundling. For example, if I only want to watch climbing competitions in the UK, the only legal way is through a £34 per month subscription to a service that offers every sport under the sun. Even though climbing-wise you might have 4 events that month (sometimes fewer). So yeah, f whoever devised the model :)

[squigz]

In my experience, people's reasons for piracy are a pretty even mix of all these issues (service problems, principles, and cost)

I'd certainly pirate less if I could afford it, but even if I could, I'd still pirate a lot of stuff because I don't want to worry about what streaming service it's on this week, or because I don't want to contribute to monopolization of some industry. And sure, I'd still pirate some things because I find they're overpriced.

> I know I'll never win this argument on Hacker News because every piracy conversation turns into an infinite game of moving goalposts, where there's always a new rationalization at every turn.

What argument are you referring to, out of curiosity? That some people pirate things 'cause they're poor and make nice-sounding rationalizations about it? Okay, that definitely happens, you win. But I don't think that really takes away from the other valid arguments for piracy?

[akramachamarei]

> I'd certainly pirate less if I could afford it

[squigz]

What's your point?

[akramachamarei]

Try substituting some other verbs in there to see if it comes to you:

"I'd certainly wrestle less if I could afford it."

"I'd certainly eat less ice cream if I could afford it."

[otterley]

What are these "valid arguments for piracy" you refer to? Content isn't food, shelter, or clothing. It's a "nice to have" in one's life. It's literally entertainment.

[necovek]

They wrote them out.

And digital media is similarly fungible, and media companies owning copyright can produce a single copy at insignificant cost — and illegal copies are usually produced at no cost to them too.

If you would rather not consume content than pay with time and money being asked of you, there is no real loss to anyone if you consume an illegal copy.

[otterley]

> They wrote them out.

Convenience is not a valid reason to violate others' rights.

> there is no real loss to anyone if you consume an illegal copy.

There is a real loss: The owner isn’t getting paid when people consume their product for free and without their permission.

The entire point of copyright is to protect the time investment of and opportunity cost borne by the author when marginal reproduction cost is zero, or close to zero. This is because we as a society value intellectual labor. We want people to invent things and produce entertainment, and we incentivize it via the profit motive.

You can’t write software for a living and not understand this. It’s what puts food on your own table. Don’t try to rationalize it.

[necovek]

I've spent the bulk of my career being paid to write software that was published under open source licenses. I was paid to write exactly the software the business needed to be built, with software being the tool for the business to provide value to their customers and not a money extracting scheme.

I've also worked on complex web applications/systems, where operation of the web site is ultimately the cost that needs to be continuously borne to extract profit from software itself. Yes, someone else can optimize and do operation better than you (eg. see Amazon vs Elastic and numerous other cases of open-source companies being overtaken by their SW being run by well funded teams), but there is low risk of illegal use in this case.

Today I am paid to write software that the business believes will provide them profit that will pay for my services. The software I write is tied to a physical product being sold and is effectively the enabler and mostly useless without the physical product itself.

Other engineers at the company I am at are building software that requires a lot of support to operate as it manages critical infrastructure country-sized systems, and ultimately, even if someone could get this software without paying a license, they'd probably have no idea how to operate it effectively.

Most of the internet infrastructure works on open and free software, where at "worst", copyright protections are turned upside down to make them copyleft if software is not available under more permissive licenses like MIT, BSD or even put into public domain.

Companies that used to pay best SW engineering salaries like Google, Meta and Amazon would likely not face any significant business loss if all of their software (source code included) was publicly leaked: SW is a tool for them to provide an ad platform or cloud infrastructure service.

[engintl]

I'm not sure to understand where is the loss because the pirate would not pay for the product anyway.

[fluoridation]

(removed)

[otterley]

(removed)

[fluoridation]

Fair enough, I take it back.

[necovek]

I'd happily pay for DRM-free content, but it's rarely available in digital form in smaller markets like non-EU European country of Serbia: the only alternative is to look for BR or DVD or CD copies and then rip them myself, which is even more time consuming than finding a decent quality not-so-legal option.

Even for music, I do spend time looking for DRM free options (eg. Apple only offers iTunes streaming in Serbia and I had to resort to options running a much smaller catalog like 7digital). I always try going first party first (eg. band's site for music), but it's increasingly not an option.

And if I want local Serbian/Croatian/... content, no provider has it at all. As an example, one of local publishers recently started releasing "eBooks" readable only in their own mobile app for Android or iOS: none of my Kindle, Remarkable or Kobo can read them. I did let them know about my willingness to jump on their service if they actually made their books work on my eBook devices, but they did not even honour me with a reply :)

For me at least, it is a service problem.

[stdbrouw]

Before Netflix was a thing, I sometimes tried to have conversations with people about "gee, it's a bit annoying that my only options to watch a movie is to buy an expensive dvd that I will watch once, or to pirate it" and the most common response was complete befuddlement, they simply could not comprehend that someone might not want to pirate things if they could, they could not comprehend that besides being illegal it was also just... wrong. Not absolutely evil, for sure, but still something that maybe you might want to avoid doing. Now that you can just pay 10-20 euro for a streaming service, most of them have switched over, so, yeah, service does matter, but a lack of risk or consequences on the one hand and vague notions about actors and directors (and soccer players) already being rich enough as it is, were enough to convince very many people that piracy was a victimless crime.

[kgwgk]

> my only options to watch a movie is to buy an expensive dvd that I will watch once, or to pirate it"

There were no movie-rental businesses in your country?

[quacked]

> Now that you can just pay 10-20 euro for a streaming service,

The nice thing about piracy is that you can find what you want immediately. You don't have to go to an aggregator site to find out where it's available, and then log on to the streaming platform site to find that the aggregator site is lagging the real availability, or find that certain content isn't available in your country, or that the content is available but only on the special extra++ cost plan instead of the basic plan.

If you want to watch content legally, the workflow looks like this:

Search content -> go to aggregator site -> select streaming site -> enter electronic contact and payment info and physical address (for payment) -> confirm email account -> watch content -> dig around on site to find deliberately hidden unsubscribe workflow -> pass all the "are you sure you want to leave" screens -> monitor your card payment the next month to make sure you actually cancelled

The illegal workflow looks like this:

Search content -> click 1-3 sketchy sites, closing 15 pop up ads -> watch content -> forget about it

[necovek]

I strongly believe the fact that media companies struggle to accept payments worldwide and region-lock their content when you do pay is why their services ultimately suck for customers.

Eg. for my HBO GO subscription provided by my cable operator to continue working, I had to disable load balancing/failover between my other ISP for HBO addresses at home or it'd just stop working when it detects I've been switched to a different network. And then you travel and can't access it anymore either. It is completely bonkers.

As a sibling comment said, Netflix won (at that point) because they made service easy and converted a bunch of customers over.

[xenocratus]

> Now that you can just pay 10-20 euro for a streaming service

Now that you can just pay 10-20 euros for each of 124293507239841524352 services, one of which _might_ show what you want...

Fixed it for you.

[shaboinkin]

My opinion is the original 99 cent app, then followed free apps and services caused a public devaluation of software costs. Use Youtube as an example. It tickles me hearing people complain about the cost of a YouTube subscription. In my head, I’m well aware of the colossal amount of costs that go into the hardware and software that allows for such a service to exist in the first place. Yet it’s a bloody outrage to spend money on it to remove ads. Maybe someone could tell me what actually is a fair value of tapping into literally every single video uploaded in YouTube’s existence on demand? $16 a month seems reasonable to me.

[hansvm]

Yes and no. Storage should cost in the ballpark of $200M/yr or less. Transcoding, networking, and delivery should be similar. Let's round up to $10B/yr just for fun.

YT makes $40B/yr (revenue IIRC) across its 3B customers, or $1.11/mo. $16/mo seems high by comparison. It's very high with reasonable costs of $0.28/mo. Nearly every other industry on the planet is jealous of margins like that.

A normal counter-argument here is that they should be allowed to reap those profits till competition forces them to do otherwise. That's a little at odds with our normal view toward monopolies, especially when the monopoly engages in anti-competitive acts to preserve that edge, but whatever; now you're at least having a real debate about real facts and things you care about.

Another is that YT's expenses in practice are way higher than that because they need to hire a bunch of ML people or whatever to extract even more ad money out of you, and that's a point I disagree with pretty firmly. I'm not sure why my subscription needs to subsidize a company's other predatory tendencies.

[nemomarx]

I liked it better at 10 a month tbh. If they keep increasing the price like Amazon they need to offer more features to compensate.

[bnteke]

your argument is that one person puts up with the annoyance of switching tabs to avoid paying, ignoring the fact that many people these days actually pay for the pirated sports packages to avoid that annoyance, it's a huge business.

sure those who refuse to pay anything will likely always do so but there is a big part of the market who are priced out/fed up with needing multiple sports packages

[kelsey98765431]

it's shocking to me that you refuse to see that the "awful experience" your friend has is not better than what they give people who pay. are you a billionaire literally out of touch with reality and the cost of living?

[nh23423fefe]

insane response. feign shock, lie, insult, non sequitur

[elijaht]

I pay for a ton of sports content across a ton of platforms. I used to pirate a ton of sports across a ton of platforms.

I don’t seem to have nearly the same difficulty as you. I wanted to watch the Olympics so I reactivated my Peacock account, paid for a month, then immediately canceled it. I’ve never had consistent issues finding where I could watch a particular game. It is aggravating that my MLBTV subscription doesn’t work when my team plays on an Apple TV broadcast but that’s 1-2 times a year.

Maybe I was not good at piracy but it took just about the same effort to find the right links, deal with constant buffering, etc. But I find it pretty phenomenal that I can easily watch just about any sporting event now with little difficulty

[FireBeyond]

> I don’t seem to have nearly the same difficulty as you.

Wait til you hear of this concept called "Dead Zones". The NBA has them.

What's that? It's where you live in the streaming blackout zone and get a nice message saying "watch this on your regional sporting affiliate", but you don't live in the TV zone for that team, so "your regional sporting affiliate" doesn't cover the game. So you get to watch... national games... and you can watch your team's games, on 24 or 72 hour delay.

And the NBA will tell you they can't refund your League Pass subscription because of that - you can watch the game, just not when it's happening. You can watch it after you've almost certainly heard the results. "But you'll get to see it with no breaks because we clip the commercial breaks!" Yayyyyy.

[weeznerps]

This made me give up on league pass. How hard is it for them to just provide every single game for one price? It's insane. It's honestly a big reason I don't follow NBA any more.

[Manuel_D]

People are willing to tolerate worse service to avoid paying. And people still private even when the legitimate service is extremely convenient.

Take Steam, for instance. You get fast downloads, cloud saves, mod support, etc. Yet games released on steam are still pirated. Because people are willing to forego good service in order to avoid paying.

I'm sure for some people piracy is a service problem. The example Gabe Newell gave when he said that quote is Russian localization. If the only way to get a Russian localization of a game is to pirate it, then sure that lack of service incentivizes piracy.

But there will always people who want to consume media without paying, regardless of the convenience of legitimate options.

[jimbokun]

I feel your frustration however the charge per episode/song/article etc plans I believe all failed.

Early on Apple sold individual songs and leaned hard into selling individual TV episodes for a $2 (if I remember correctly). It was unpopular and people flocked to the lines of Netflix and Spotify instead.

[dzhiurgis]

Bingo. If US/EU wanna regulate tech, these are the things to regulate.

[kakacik]

You dont understand that there are other mentalities / mindsets than yours. Well they are, and they can be rotten pretty badly.

What OP describes is still very prevalent in eastern EU/Europe too, people pirate and do stupid stuff just to save few bucks. But then if you earn <1000€ monthly you start looking at prices in very different optics. Mindset comes from the past and doesnt feel the need to change for 2026.

I come from such an environment, partially still affected by it. I would blame it on communism and russian influence but then Spain never had one so there goes my cheap and usual way to push blame.

Currently on vacation in Dominican republic and I can see hints of same mentality here and there... maybe its just 'undeveloped societies', for the lack of better term.

[watwut]

Cumulatively, they are not few bucks. Those few bucks add up to serious portion of the salary for lower paid people.

[Bloomy22]

As Spaniards, we have not gone through communism but we have gone through a dictatorship where we went through a lot of misery. Maybe that mentality will come there.

In any case, in Spain the level of penetration of streaming services seems high. Although you will always find people who pirate (it was very common when Canal+ existed, etc., then it decreased with the arrival of Netflix, HBO, Spotify and Prime) and now with prices continuously rising I hear a lot about IPTV and pirate decoders.

Although I believe that in the specific case of LaLiga, much of the fault lies with the prices imposed. The dominant and more traditional operator (also the most trillero) only offers you the service through convergent Megapacks with attractive prices when hiring and crazy when renewing. The arrival of DAZN has softened it but I don't think it will improve the situation in the medium term. It is very curious that they then reach agreements in emerging markets to offer the price-drawn product (China) and in no case the income is reflected in a more competitive League.

Radically changing area, in the field of software there is the culture of paying the minimum. If it can be zero better, even if it means visiting dubious sites and risking your data and credit cards.

My vision may be biased. In fact it is ;-)