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by HWR_14
63 days ago
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> I gladly pay the (modest/token) late fees to help keep them open at this point Keeping movies longer and paying late fees may be hurting them more than helping them. It's entirely possible that the late fees are underpriced to avoid scaring away customers. New customers going away disappointed they movie they want wasn't returned on time hurts them more than your late fees help. |
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Additionally, the odds that my kids are holding on to exactly what somebody else wants in that timeframe is very small. It’s a small shop within a larger co-op situation with a modest following and pretty substantial stock. I know for instance we’ve never had an issue of wanting something that was rented.
Has it happened? Maybe. But the fees I’ve paid probably net positive against that rare instance. They aren’t open half the week so I can’t return them once Monday passes for several days anyway. Owner certainly hasn’t expressed concern and has even waived the fee before because clearly it’s of little consequence.