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by liamsfr
61 days ago
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So: 1/ lack of thinking in transcripts is not a decisive metric for determining if any thinking was done, but 2/ the reply does not address the qualitative aspects that Stella’s team observed and provided data for from what amounted to a bad qualitative experience with serious financial implications. It’s a sidestep for explaining away the research, but does not address the underlying issue: has quality been degrading (selectively, intentionally or otherwise)? |
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