[devn0ll]

You probably do agree that this should not be normal. And not the expected way to get your money back? There is no blocklist option at my bank, so I'd have to do that every month in perpetuity?

Simply because I cannot login and cancel my account?

side note, these are things I feel should be: 1. Illegal: "noreply@" addresses. My inbox is not a dumping ground and email is two way, not one way. 2. Required: phone numbers on you website, easily found, that are picked up by humans.

[kulahan]

What do you mean there is no blocklist? Your bank has no way to stop someone from taking your money, no matter what, if it’s ever authorized even one time? That makes no sense. Your country desperately needs some way to fix your system.

In America, the authorization to charge a card lies with the card itself. You call the bank and revoke the authorization. Done. This solves the problem of requiring every single company needing to hire some untold number of people to sit around at phones and hopefully agree to stop taking your money?? Or whatever weird setup your country has.

It also doesn’t matter if it’s normal or okay or whatever. You’re dealing with a business - it’s effectively an inanimate object. You don’t live in a vacuum, so you can complain that it isn’t a friendlier company, or you can find a solution. I’ve found one for you, at least that works in the US.