[m3nu]

Also a user of their CDN, storage and container service for about 4 years.

My experience was more positive. One time I had a minor issue with their storage where I couldn't replace a file or something. This was fairly early after the product launched. They fixed it and gave me free credit for reporting it.

[DANmode]

If the story is true, remaining a user seems…terrifying?

[ipaddr]

Because they fixed a minor issue many years ago?

[zamadatix]

I believe "the story" was intended to refer to the horror story in the main post rather than the minor issue described in the comment above.

[DANmode]

100%