"Don't buy their stuff" is exactly the right answer. You need to do your research before you buy big ticket items. It may not be true in every sector, but Deere has plenty of competition.
No, that's not the answer. It only applies to those people who have time and energy to spare to do that reasearch. I'm not talking just farming equipment, but ordinary items such as a vacuum cleaner or printer.
If you're low income, work 2 jobs, single parent, get home at 23:00 broken tired, want a meal but your fridge just broke down and everything is spoiled inside, you don't spend 2 more hours doing reasearch. You clean it, go to bed hungry, call repair in the morning (optional, if your hopes are high), and when they tell you it's not repairable, you get the first new fridge you can afford in a 10 min online search while on the bus/train/tram being late to work.
Self-repair is an average day on a farm.
A farmer that does not research equipment they about to purchase, especially before spending a small fortune, is a fool.
That's like saying you don't bother learning what illnesses your animals or crops may contract, and how to prevent/cure them, because you're not wealthy.
Buying a book and reading it, to the improve your abilities, is time well spent.
Most maintenance on a tractor is not major, and require basic skill and parts. It's the companies that don't want this, they want specialized technicians to come out to replace an oil filter.
I have a 30 year old vacuum cleaner, which I continue to maintain, which mostly amounts to stripping it once every 10 years and cleaning out all the filters that caked up with fine dust. Definitely cheaper to strip it myself one evening, than to pay someone to do it, or purchase a new one. It is like an hour of work for years of service.
It takes twenty minutes to figure out what other people are saying about a product. And even if you don't have time to do research, you develop a feeling for brands over time. I would never buy a lawn mower from Deere, not because this or that lawnmower is a known bad item, but because the company has had a bad reputation for decades.
A tractor can be almost a million dollar item now, and nobody spending a million dollars should be doing so without doing some research.
This 100%. I live rural and my water pump broke. No water means no showers, no dishwasher, no washing machine, and everyone in the family being uncomfortable. Realistically you get whatever the plumbing place has in stock and knows how to install - even if it's not technically the best one for the site.
Do you seriously expect other companies not following suit? People need lawnmowers, so this can quickly turn into the same situation we have with the inkjet printer market.
Nobody is saying you can't relate your experience with this equipment. What we're saying is consumer action is enough to solve this problem. It just takes some time.
There's a certain type of customer that wants the dealer to handle parts and repair. But those guys aren't the lawn mower segment.
If you're low income, work 2 jobs, single parent, get home at 23:00 broken tired, want a meal but your fridge just broke down and everything is spoiled inside, you don't spend 2 more hours doing reasearch. You clean it, go to bed hungry, call repair in the morning (optional, if your hopes are high), and when they tell you it's not repairable, you get the first new fridge you can afford in a 10 min online search while on the bus/train/tram being late to work.
Reasearch, self-repair, is for wealthy people.