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by garciansmith 66 days ago
This actually misses some, namely the "your order is out for delivery" email which precedes the "your order is delivered one". And some places might split up the delivery into parts so you get even more despite being delivered together (in some cases in the same box!).

Worse is if they require a phone number then text you each and every step as well as email you. Some places you can "opt out" of texting but then the next order will just repeat the process.

All I want is an order confirmed email, and an order shipped email with the tracking number. I get maybe some people want a "delivered" email but I don't even want that, I'll see it, it can sit there an hour it's ok; if it's something really important I'll be looking at the tracking anyhow.

And while I'm complaining, it sure would be great to get rid of the syrupy language some use: "Get excited!!! Your order is being packed!!!!" Yes, I am glad I will receive a bunch of paper towels, but it is, I can assure you, not exciting.

P.S. edit: I just got two emails a few minutes ago (both for the same single order) stating that my order was on the way and would arrive... in twenty minutes. Which I think is a new one, I don't think I've gotten an "your order is less than half hour away" email before.

1 comments

Almost all order flows (like shoply, for instance) have phone number as a required field… But they do no validation.

You can just enter a fake prefix+number with plausible NPA.

You should use a fake prefix because you don’t want some poor random person getting your delivery updates…

Most don't spam texts, but those that do I've switched out. And yeah, I should probably use a fake number so whoever has Jenny's number in my area code doesn't get messages about how a toilet tank gasket is being delivered from Home Depot to my house...