[timnash]

PCI Compliance is about a business not a process being compliant, while your solution reduces the scope of compliance it does not mean the business can just ignore its responsibilities. They still have to go through the motions just the emphasis is on you rather then the business. Which means your own documentation should be clear on what process are compliant, who did your assessment etc. So this can be then used for your merchants when doing their own assessments.

You may wish to change some of your terminology to match the rest of the industry a "reclaim" for instance I assume you mean a chargeback. You also mix the terms reclaim and refund in several places. Assuming you meant chargeback then a chargeback and a refund are two very separate things.

Also as pointed out the FAQ states only Euros are supported, I'm glad to hear that GBP is also supported I shall have another play in a bit. But how then is currency conversion reconciled?

Ultimately the site is littered with mistakes (mostly I'm sure due translation) and these reflect an image of service that's not quite finished.