[trvz]

They always have the option to stop accepting new customers when their infrastructure is peaked out instead of lowering quality for everyone.

[stingraycharles]

You don't know whether this is due to infrastructure capacity or has other reasons (organizational). Also, "let's stop accepting new customers" is probably not a realistic choice for a hundred reasons.

[alkonaut]

That would mean in a way accepting that they are suddenly a service company with the aim to create revenue by selling services to customers for money.

[arcfour]

You can't stop accepting new customers unless you're fine with killing your potential future customer base. That's a ridiculous suggestion.

Either your current customers or your potential future customers are going to be unhappy so long as compute resources are finite. Take your pick.

[ed_mercer]

> That's a ridiculous suggestion.

Is it though? Claude's reliability is now at an all-time low of 98.7%. It's not a stretch to think that large companies will have second doubts about about adopting claude for their production environments.

[trvz]

Waiting lists are a thing.

[baq]

> You can't stop accepting new customers unless you're fine with killing your potential future customer base. That's a ridiculous suggestion.

what? they already have, they aren't releasing mythos except to a limited pre-approved customer base who is practically begging them to take their money. they can do that for lower tier models and at this point they should.

[arcfour]

Their rationale provided for that is safety-based, not infrastructure-based.

[coldtea]

>You can't stop accepting new customers unless you're fine with killing your potential future customer base. That's a ridiculous suggestion.

And yet, it's what any business with limited stock or slots (from restaurants and car companies to airlines) have done since forever...