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by SpaceNugget
65 days ago
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If anyone on my team browses HN they will now know who I am :D I moved to a new house in the Netherlands at the end of last summer. KPN the FTTH provider was there by chance the day I got the keys to put the fibre in the cable box by my front door, however there was something wrong on the other end and the fibre was dark. The fibre lines themselves are owned by a different company and KPN couldn't issue a work order on my behalf to the fibre managment company since I didn't have an active KPN subscription. The way you get an active subscription is for the tech to connect his diagnostic machine (or a self installing modem/ont) to validate the connection works. Catch 22, can't fix the fibre without an active subscription, can't activate the subscription without a working fibre. In one of the ten or so phone calls trying to come to a sensible resolution, one of the support people suggested the only way to resolve this was for someone with an active KPN subscription moves to my street so they can issue the work order on their account instead (yea let me get right on that KPN) or to simply get a different ISP that is willing to issue the work order and then switch back to KPN. I told them to forget my number and went with a hyper local ISP that literally has a cat 6 cable running under the cobblestones from my neighbours house. Unfortunately it's not a very stable connection and the 1gb is more like 30-300mb depending on presumably the bandwidth usage of the neighbours. |
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