or at least an explanation. That would of course require a customer service apparatus designed to service customers rather than one designed to force them to become tangled in the abyssal morass.
OP in this case isn't the customer, they are a supplier who has agreed to terms then decided to go against that agreement in a way that allowed scammers and himself attempt to defraud Googles actual customers.
OP isn't the good guy in this story. Them breaking a very basic, clearly worded rule assisted in fraud. Of course they deserve to be banned from the network if they can't even follow that rule.
Also all the other people in this story complaining about their rates falling off a cliff can blame people like OP who place ads in places they shouldn't leading to low quality traffic. No one wants to buy network ads if they have quality anymore.
I don't get the impression that the OP was deliberately breaking the ToS. That doesn't mean they weren't violation but you usually inform someone when they are breaking the rules, even if you are taking punitive measures. It would be like arresting someone and never telling them what they are being arrested for. Not only is it scummy behavior to not tell them but it also doesn't effectively communicate to others that the thing won't be tolerated.
If I hire someone to do a job for me and find out they are breaking rules to try and get additional money from me and my clients I don't owe them anything.
The scummy behaviour is agreeing to only put the ads on content pages then immediately putting them on search result pages to attempt to extract more money from advertisers.
I feel like you're not quite understanding the level of fraud in advertising. There is a reason all the networks are quick to fire publishers/affiliates because the ones that aren't go broke paying out for fraud.
If you don't think that people are entitled to know why their service is being terminated then I don't think we having anything else to discuss. enjoy your day
Even though Google provides the software to manage the interaction the publisher is the supplier in this agreement, they tried to defraud the client.
No one owes anything to someone that tried to scam them out of money. I also don't send replies to every phishing attempt explaining why I'm blocking their email.
Go click on new with readdead enabled. Do you believe HN owes every banned spammer an explanation on why their account was banned?
OP isn't the good guy in this story. Them breaking a very basic, clearly worded rule assisted in fraud. Of course they deserve to be banned from the network if they can't even follow that rule.
Also all the other people in this story complaining about their rates falling off a cliff can blame people like OP who place ads in places they shouldn't leading to low quality traffic. No one wants to buy network ads if they have quality anymore.