[AmVess]

OP was not successful because they didn't want to fix the problems he discussed. I have been in the same exact situation, and no level of communication skills would have been successful in changing their minds.

[Terretta]

Or they did, but they needed/wanted to do something else more.

That's usually based on either (a) more perspective, or (b) lack of foundational depth.

[axelriet]

Maybe they didn’t have sufficient visibility at the ground level to make proper decisions.