[e40]

My dad googled “amex phone number” and called the first result. I spent most of a Saturday cleaning up after the scammers.

I told him, next time call the number on the back of your card.

[MaxGabriel]

Any chance the first result was an ad? Those are definitely a popular phishing distribution mechanism, so getting your parents an adblocker could help

[qingcharles]

I just got a family member to install one after they Google'd a hotel name and accidentally clicked the first ad instead of the hotel site.