[marcosdumay]

That's how you count uptime. You system is not up if it keeps failing when the user does some thing.

The problem here is the specification of what the system is. It's a bit unfair to call GH a single service, but it's how Microsoft sells it.

[tbossanova]

As a “customer”, I consider github down if I can’t push, but not down if I can’t update my profile photo (literally did this today, sending out my github to potential employers for the first time in a long time). This stuff is notoriously hard to define

[verdverm]

> That's how you count uptime.

It's not how I and many others calculate uptime. There is not uniformity, especially when you look at contracts.