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by joshuak 80 days ago
It is also interesting to observe that your most valuable accounts in this kind of pricing model are the ones that are least used and therefore are not confronted by the limits. Heavy users canceling their accounts in frustration is a win for Anthropic not a punishment, at least a short term.
2 comments

Casual users follow the recommendations of power users. Pushing heavy users off your service is a post-growth optimization
I suspect casual users are MUCH more likely to either cancel their account or switch providers on a whim.