[chrysoprace]

It is very rare that I've come across a well-defined ticket. The most well-defined tickets were the ones I wrote myself, and even those had gaps because I wasn't typically the product owner.

It's the same story that it's always been, agents or not, that engineers need to be analysts and translate poorly defined criteria into something that's fit for purpose.

[bushido]

I agree. I think the poorly defined criteria that we have all gotten accustomed to is thanks to the many layers of the game of whispers that we've added in in organizations between the needs of the customer and the engineers.

Something I've been doing in my own organization, but also trying to help other organizations with, is getting engineers closer to the customers now that building and the time it takes to build is no longer the resource, which is scarce.