The Grok android app is terrible in that sense. Just writing a question with a normal speed will make half of the characters not appear due to whatever unoptimized shit the app does after each keystroke.
Sounds quite overengineered. CEOs have basically no idea what they're doing these days. If this were my company, I'd start by cutting 80% of staff and 80% of the code bloat.
The "very often" part is wild to me. You'd think being an engineer himself[0] he'd fix the root cause: the testing process, not work as an IC QA himself.
[0] He holds the title of Chief Engineer at SpaceX.