[newer_vienna]

That's not what I said. To feel an emotion is morally neutral, while to use your emotions to cause harm is wrong.

[johnnyanmac]

And where's the reaction of Karen using her apathy to harm someone who just wants to get their benefits and not go homeless? Apathy is an emotjon as well.

[crazygringo]

"Karen" is following procedure. She didn't create it. She's not choosing to harm anyone. The "no email" policy is not hers personally. She's entirely innocent here.