[jlarocco]

> We've optimized for profit instead of happiness and customer satisfaction.

It's easy to blame the companies, but if the consumers keep buying the shitty products then there's no reason for the companies to spend money fixing stuff. I stopped using Apple long ago because I thought the software quality was going to crap. A lot of people won't do that, and so they get what Apple gives them.

Still, as a software engineer, I don't see a problem closing out old, abandoned bugs. Even for a company of Apple's size, there's limited time and sometimes it can be literally impossible to fix all of the bugs in a way that satisfies the people opening them. Given that, their approach for deciding which bugs to close seems reasonable and more fair then other ways of doing it.