[joe_mamba]

>You need 1 of the IT people you're paying already to do a couple of hours of allocating a server, running it, and setting up permissions.

We did that at my previous job during covid because we also though maintenance would only be a couple of hours of effort. It didn't work out that easy. It became a full time job so it was scrapped. People underestimate the amount of effort required maintaining on-prem infra across an org to match what cloud hypersacler providers offer.

[OkayPhysicist]

What on earth could someone being doing to a poor Matrix server that would necessitate a full time job?

[Arathorn]

potentially wrapping their own package or distro rather than using something like ESS Community? Or perhaps they left registration open and had abuse problems?